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Air Peace has raised the alarm over a suspected fraudster posing as its customer support agent on WhatsApp to defraud passengers making an attempt to guide flights.
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The airline mentioned the suspect used to be the use of the telephone quantity 08082894680, pretending to be an Air Peace customer support consultant and tricking unsuspecting passengers into paying for flight bookings.
In a rip-off alert issued by means of its spokesperson, Osifo-Whiskey Efe, the airline disclosed that the fraudster were converting the financial institution accounts used to gather cash from sufferers.
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Air Peace warned that the suspect’s use of its identify used to be unauthorised and urged passengers to workout warning when reserving flights or making bills.
The airline mentioned that it does no longer gather bills via private or third-party financial institution accounts, noting that passengers will have to simplest pay via its authentic reserving and fee channels.
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In line with Air Peace, all reliable bookings and bills will have to be made via its authentic web page, cellular app, permitted go back and forth brokers and gross sales places of work in towns and airport terminals.
It suggested passengers to be cautious of any person claiming to be a part of its customer support group, particularly the ones tough bills on WhatsApp or directing them to unfamiliar financial institution accounts.
“Any person who comes throughout suspicious transactions or impersonation makes an attempt will have to document in an instant via our authentic customer support channels.
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“All the time check reserving main points and fee directions via our authentic platforms prior to sending cash, in particular when coping with customer support representatives on social media or messaging apps,” the airline mentioned.
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