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The Nigerian Electrical energy Regulatory Fee (NERC) has declared that electrical energy customers wrongfully disconnected by way of Distribution Firms will now be compensated with power credit identical to their reasonable intake for 3 months for each day they continue to be with out electrical energy.
It additionally ordered that erroneous electrical energy meters will have to be repaired or changed inside 48 hours of being reported, whilst caution DisCos towards charging reconnection charges when consumers are disconnected with out following prescribed procedures.
NERC conveyed the directives in an in depth metering factsheet revealed on its authentic X maintain on Wednesday, as a part of methods to enhance shopper consciousness and implement compliance with laws within the Nigerian Electrical energy Provide Business (NESI).
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